We keep all customer information confidential. By you providing your personal information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep such information safe and secure. Not surprisingly, your information is stored through our data management system. Your information can only be accessed by those who help manage that information and by using Simplero you are granting us that right.
We don't sell or share that information with anyone, other than trusted third-party data processing vendors who process those data on our behalf, and also promise to keep it confidential. We only collect the information we do in order to provide the service and so we can contact you about changes to that service.
We may send marketing messages to you if you have okayed that. You can always opt-out of that okay.
We may disclose personal information if required to do so by law or in the good-faith belief that it is necessary to (a) comply with legal process served on us, our partners, sponsors, investors, or affiliates; (b) protect and defend our rights or property or those of our customers; or (c) to protect the personal safety of our users or the public. Otherwise, we try our best to keep your information safe and secure.
To use Simplero, you will be given a username (Simplero ID) and password. Keep that info confidential because you are responsible for all activities that occur under your password or account. Please tell us immediately of any unauthorized use of your password or account or any other breach of security. Help keep Simplero safe. You may also enable two-factor authentication for your Simplero ID, which increases security significantly.
Note that whenever you voluntarily make your personal information available for viewing by third parties online, such as on blogs, message boards, emails, or in chat areas, the information you share also can be seen, collected and used by third parties, and therefore, we cannot be responsible for any use of the information that you voluntarily share. Same goes with your password. Don’t share it with others.
Our product is not designed to store sensitive information about people, though we cannot prevent people from entering such information themselves, nor can we prevent our customers from collecting such information. We assume no liability in the case that sensitive personal information are stored in our system without our written consent.
We process basic data such as name, email, phone number, and other similar non-sensitive information given to us by people themselves, or given to us by our customers, who certify that they've gotten that information legitimately.
We also store incidental information, such as IP addresses and clicks on links in emails or, in some cases, visits to websites.
We are processing this data in order to send you emails or text messages that you have requested, and to make offers for products that you are likely to be interested in.
You may of course at any point request that we stop sending you more information, or that we delete the information that we have on you.
We are storing that information in the Amazon Web Services (AWS) cloud, as well as sharing it with SendGrid for sending emails, and Twilio for sending text messages.
We offer you choices regarding the collection, use, and sharing of your PII. You are not required to provide any personal data.
Your information may in some cases end up with Sentry, which we use for tracking errors on the platform.
You have a right to access your personal data.
At any point you may ask us to delete your information.
We keep our data records until they're explicitly deleted, either because someone asked us to be forgotten, or because a Simplero account was closed.
We store them in a database running behind several layers of security.
In the event that we discover a data breach, we will promptly communicate about it on status.simplero.com.
In compliance with the Privacy Shield Principles, Powerful Through Grace, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Powerful Through Grace, Inc. at: email@example.com. Powerful Through Grace, Inc. has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU.
Please note that we are not yet Privacy Shield certified. We're working on the certification, and will update our terms as soon as it's been accepted.
Our organization is subject to the investigatory and enforcement powers of the Feteral Trade Commission (FTC).
You may, under certain conditions, invoke binding arbitration.
We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may be liable in cases of onward transfer to third parties.
To maintain our website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the website. Your IP address is the number assigned to computers connected to the Internet. This is essentially "traffic data" which cannot personally identify you – it is all anonymous – but it is helpful to us for marketing purposes and for improving our services.
We may use the standard "cookies" feature of major web browsers. Cookies are small pieces of data stored on your computer that contain information about the user. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our website other than cookies.
Cookies help us learn which areas of our website are useful and which areas need improvement. You may choose to disable cookies through your web browser’s settings.
Cookie information is only used when communicating with users as per their indicated preferences and as needed for service-related communications. Third party content that may be displayed on our site may also contain their own cookies, but we have no access to or control over any information collected by third parties through our website.
First-party cookies that we can set:
We pride ourselves on excellent and prompt customer service. We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or the introduction of new facilities or services. We, of course, try to limit the frequency and duration of any suspension or restriction because we want you using Simplero as often as possible.
We take every precaution to protect your and your customers’ information. When you submit sensitive information via Simplero, we do have security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you and your customers. However, due to the nature of the Internet, we cannot completely ensure, warrant or guarantee the security of any information transmitted to us or through our services. Submitting information is done at your own risk.
Definitions and interpretation
the singular includes the plural and vice versa;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
For purposes of the applicable Data Protection Laws, Investment Mastery Trading Limited is the “data controller”. This means that Investment Mastery Trading Limited determines the purposes for which, and the manner in which, your Data is processed.
We may collect the following Data, which includes personal Data, from you:
date of birth;
contact Information such as email addresses and telephone numbers;
demographic information such as postcode, preferences and interests;
financial information such as credit / debit card numbers;
IP address (automatically collected);
web browser type and version (automatically collected);
operating system (automatically collected);
a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
How we collect Data
We collect Data in the following ways:
data is given to us by you ; and
data is collected automatically.
Data that is given to us by you
Investment Mastery Trading Limited will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you register with us and set up an account to receive our products/services;
when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
when you enter a competition or promotion through a social media channel;
when you make payments to us, through this Website or otherwise;
when you elect to receive marketing communications from us;
when you use our services;
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
improvement of our products / services;
transmission by email of marketing materials that may be of interest to you;
contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may use your Data to show you Investment Mastery Trading Limited adverts and other content on other websites. If you do not want us to use your data to show you Investment Mastery Trading Limited adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).
Who we share Data with
We may share your Data with the following groups of people for the following reasons:
our employees, agents and/or professional advisors – to provide and deliver the service promised to you;
third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;
relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;
Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:
access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase– the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability– the right to request that we move, copy or transfer your Data.
Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Investment Mastery Trading Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
We use the following strictly necessary cookies: We use this session cookie to remember you and maintain your session whilst you are using our website.
We use the following analytical/performance cookies: We use this cookie to help us analyse how users use the website.
We use the following functionality cookies: We use this cookie to identify your computer and analyse traffic patterns on our website.
We use the following targeting cookies: We use this cookie to enable us to present relevant offers, products and services to you while you are browsing our website and other websites on the internet.
You can find a list of Cookies that we use in the Cookies Schedule.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Investment Mastery Trading Limited by email at firstname.lastname@example.org.